Hibi Mondai Support

How to get help

Email support@hibimondai.app if you need support, cannot sign in, or find an issue that blocks your practice.

Share beta feedback

Have an idea, a rough edge, or something that confused you? Use the beta feedback page to tell us about onboarding, AI feedback, the quiz, iOS, content, bugs, or pricing. For urgent or blocking issues, email support@hibimondai.app instead.

What to report

• Problems signing in or creating an account.
• Today, Practice, or Explore practice screens not loading.
• Answers or practice attempts not saving.
• Profile or progress information that looks incorrect.
• Layout problems on mobile or desktop.
• Japanese grammar content that looks incorrect or unclear.
• Any crash, error message, or unexpected behavior.

Helpful feedback details

When reporting an issue, please include what you were trying to do, what happened, whether you were using the web app or iOS app, and any screenshot that helps explain the problem.

Known beta limitations

• Teacher and admin workflows are not included in the iOS MVP.
• Push notifications are not implemented yet.
• Some visual details may still change.
• Grammar content is still being expanded and reviewed.
• Some profile data may require a screen reload or refresh after new activity.

Account deletion

You can delete your Hibi Mondai account and learning data yourself, without emailing us. Sign in and go to delete your account (or, in the iOS app, Settings → Danger zone) to see what deletion removes and confirm it.

Privacy and terms

For information about data collection and usage, see the Hibi Mondai Privacy Policy. For the rules around using the app, see the Terms of Service.